# How do I terminate my number in 360Dialog

Only customers can delete their own numbers in 360Dialog.

To do this you log into <https://www.360dialog.com/>\
Select the number you want to terminate.\
Scroll all the way down to the 'Danger zone'.\
Cancel your subscription.\
\
When you cancel the subscription you have to option to downgrade the number as well.\
You need to do this to be sure that the number will automatically released.

{% hint style="info" %}
The number will be disconnected on the last day of each month.
{% endhint %}

Extra documentation for downgrading:\
<https://docs.360dialog.com/docs/client-hub/downgrade#downgrade-number-process>


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