# Prescription Assistant

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Read this if you have Smart Apps in use that have been ordered before 21 october 2024. New Smart Apps documentation can be found within the [Marketplace](/store/marketplace-apps.md).
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The Prescription Assistant allows you to ask a list of questions and route them through different outputs, such as a note or an email. The allowed channel on which the Prescription Assistant can be used is the[ Smart IVR](https://manuals.dialox.ai/studio/bot-apps/smart-ivr-2.0). This a specific solution designed for quickly asking an x ​​number of questions that are immediately pushed to your email after completion of the telephone conversation. 

## Set up your Prescription Assistant

Once you have installed the correct template you can fill in the Opening text, Questions and Closing text input fields. Example shown down below:

<figure><img src="/files/V1uXBw0X44GI8pV1kYE4" alt=""><figcaption></figcaption></figure>

<table><thead><tr><th width="189">Field</th><th>Explanation</th><th data-hidden></th></tr></thead><tbody><tr><td>Opening text</td><td>Welcome your customer with a simple text. Make sure that you explain the customer to use a hash sign at the end of each question to progress the call.</td><td></td></tr><tr><td>Questions</td><td>Fill in your prescription survey accordingly, if you want to add more questions click ' + add question ' button.</td><td></td></tr><tr><td>Closing text</td><td>Close your call with a closing text.</td><td></td></tr></tbody></table>

## Set up your Settings&#x20;

The last steps are setting up your email settings. Down below you can find the steps needed to finalise and use your Prescription Assistant bot app.&#x20;

1. Navigate to Settings&#x20;
2. Click on Questionnaire
3. Fill in the the email you want the prescription call to be sent to
4. Optionally add people in CC

<figure><img src="/files/szD66aX2sklOp2GNjY4b" alt=""><figcaption></figcaption></figure>


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```
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```

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