# Level 2 - Advanced

**Level 2 - Advanced** Smart Apps are customizable using [Flows](https://manuals.dialox.ai/studio/flows). They also enable the use of our API.

## Flows

Apps in the Advanced Smart App tier come with a built-in Flows that define their behaviour. These Flows can be used as they are, with minimal configuration, or fully customised to suit your specific use case. Learn more in the [Flows](https://manuals.dialox.ai/studio/flows) section.