# Platform defaults

The platform defaults skill is a framework containing all default behaviour and logic that is needed for the [Base flows](/store/skills/base-flows.md) skill to support its flow nodes.

Furthermore, this skill introduces the following system intents in the AI section:

<figure><img src="/files/rfrsAFdB6IcOcp0zgOiy" alt=""><figcaption><p>System Intents</p></figcaption></figure>

System intents are intents that are managed by the DialoX team since they are needed for other platform skills to work properly, like Yes, No, etc.&#x20;

| Intent   | Description                        | Examples                          |
| -------- | ---------------------------------- | --------------------------------- |
| Yes      | When the user says yes             | Sure, yep, absolutely             |
| No       | When the user says no              | Not at all, nope, negative        |
| Escalate | When the user asks for a human     | I want to speak to a human please |
| Hello    | When the user says hello           | Hi there, hello, hi               |
| Thanks   | When the user thanks the agent     | Thank you, thank you so much      |
| Finish   | When the user indicates to be done | Thanks, that's it                 |


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