> For the complete documentation index, see [llms.txt](https://manuals.dialox.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://manuals.dialox.ai/advanced-topics/errors.md).

# Errors

### Conversation errors

#### Blocked files 

When users share files which we do not allow, you'll see an annotation in the conversation details:

<figure><img src="https://3356808761-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEBQHGJABNTj5ISSOTRxM%2Fuploads%2FB3E9tdbz8PsR0QAY7ct6%2Fimage.png?alt=media&amp;token=d980bf06-2d98-4742-bc79-c7f31d871863" alt=""><figcaption></figcaption></figure>

By default, we only accept the following file types in chat conversations:

| File type | MIME-type         |
| --------- | ----------------- |
| Image     | `image/*`         |
| Audio     | `audio/*`         |
| Video     | `video/*`         |
| Text file | `text/plain`      |
| CSV       | `text/csv`        |
| PDF       | `application/pdf` |

If you want to allow more file types, provide a list of allowed MIME-types via the `allowed_user_mime_types` setting in your `bot.yaml`.