# Today When promises are made by your app that need follow up by a human agent, the app is able to create a Todo entry in your Today view in the Inbox view.

A Todo is like a note, except for the fact that a Todo has a due date whereas a note doesn't. So when a task or promise set out by an app has a specific due date, it is better to create a Todo. The details of a Todo item can be opened by clicking on the drop down icon in front of the Todo item. The Todo will then unfold.

When the Todo is handled, in the above example that would mean this person is called back, the Todo can be marked as done by clicking on the checkmark button. This way you can easily recognize the handled Todo's compared to the ones that are still open:

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