# Home

**Home**, the base for your Orders & Bots. **Home** is where it all begins as far as using the Dialox Platform goes after the ordering stages. Within **Home** you have several options and tiles which are drag & dropable. We will go through them in the next steps.

<figure><img src="https://3356808761-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEBQHGJABNTj5ISSOTRxM%2Fuploads%2FW6gl7E2O6v7pfdWjFWdq%2FScreenshot%202024-04-23%20at%2012.03.49.png?alt=media&#x26;token=13585d81-6221-46e4-9780-c8c83d72c98d" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
When you are in Customer level it could be that you have multiple Environments. See it as a directory with folders, which you can navigate within. Depending on the order, your order will be shown accordingly.&#x20;

For instance this way you can navigate as a team to create a workflow between Environments which have no [users](https://manuals.dialox.ai/administration/users) but has a functional [bot](https://manuals.dialox.ai/store/legacy-apps). And a client Environment in which you take on calls, conversations or [notes](https://manuals.dialox.ai/inbox/notes).
{% endhint %}

## Orders

Once you have made an order in Operator, it will be visable in your **Home** screen due to automatic provisioning for the Enreach Contact [Orders](https://manuals.dialox.ai/administration/orders). Here you can see the Bot name, wether it needs to be connected or not.&#x20;

## Bots

All the [Bots](https://manuals.dialox.ai/store/legacy-apps) you choose, according to your order will be stored here. With a nice and quick overview there are a couple of options to choose from, which are described down below in the using section.

## How to use Home&#x20;

As stated above everything in this view is drag & dropable. For instance, if you have an order (105 extension) and want to remove the connection, go ahead and drag it to the **Not connected** area. You will see that the 105 extension will be dropped. With this action you remove the existing license from your [Bot](https://manuals.dialox.ai/store/legacy-apps).&#x20;

Drag a new or existing Bot to either Whatsapp or Smart IVR license to create a new situation. This way the power of quickly rebuilding your situation will be easily managable. Check below for reference:

<figure><img src="https://3356808761-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEBQHGJABNTj5ISSOTRxM%2Fuploads%2FEbzgL4N4IsXOMk2nxA5o%2Fhome_drag_and_drop.gif?alt=media&#x26;token=f8ce2a4e-1b12-4a5f-b63f-59a92e120a4c" alt=""><figcaption></figcaption></figure>