> For the complete documentation index, see [llms.txt](https://manuals.dialox.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://manuals.dialox.ai/administration/usage.md).

# Usage

On this page you have a quick and clear overview of all the usage under your management. There are a number of data which are shown to quickly get a grasp of details such as: order (name, order id, extension), account, customer id, agency and the connected channels which have traffic on it.

<figure><img src="https://3356808761-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEBQHGJABNTj5ISSOTRxM%2Fuploads%2F1yECkGDbUHpXr0ska6PI%2FScreenshot%202024-03-28%20at%2013.31.16.png?alt=media&amp;token=a51f6701-4de2-4c57-855c-5138c987512f" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
As you may have noticed, you can view the usage of channels in different ways. Quick insight into usage of connected channels are clearly explained below:
{% endhint %}

<table><thead><tr><th width="148">Menu</th><th width="201">Navigate to</th><th width="367">Usage info</th></tr></thead><tbody><tr><td><a href="/administration/organisation.md">Organisation</a></td><td>Click on a environment</td><td>For specific order (by latest month)</td></tr><tr><td><a href="/start/ordering.md">Orders</a></td><td>Click on a order</td><td>For specific order (by latest month)</td></tr><tr><td><a href="broken://pages/4taRa5eE9rNboUPZDKL6">Accounts</a></td><td>Click on a account</td><td>For specific account (all orders, by latest month)</td></tr><tr><td><a href="/administration/usage.md">Usage</a></td><td>Click on a order</td><td>For specific order (by latest month)</td></tr></tbody></table>

### Extra details

In the Usage area there are more details being shown to count all the traffic through nummeric summary. For instance If you have 3 whatsapp conversations, it will count the incoming (1) and outbound being (2) = 3 in total, as shown down below:

<figure><img src="https://3356808761-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEBQHGJABNTj5ISSOTRxM%2Fuploads%2FYKobg5YmCwzkK2KyDVia%2FScreenshot%202024-09-03%20at%2009.55.01.png?alt=media&amp;token=0afb2e36-1fee-4ba7-a11b-03abcf81d636" alt=""><figcaption></figcaption></figure>