Usage
Last updated
DialoX Manual
Last updated
On this page you have a quick and clear overview of all the usage under your management. There are a number of data which are shown to quickly get a grasp of details such as: order (name, order id, extension), account, customer id, agency and the connected channels which have traffic on it.
As you may have noticed, you can view the usage of channels in different ways. Quick insight into usage of connected channels are clearly explained below:
Accounts
Click on a account
For specific account (all orders, by latest month)
In the Usage area there are more details being shown to count all the traffic through nummeric summary. For instance If you have 3 whatsapp conversations, it will count the incoming (1) and outbound being (2) = 3 in total, as shown down below:
