Visitors

Purpose

In the visitors section all (live) website visitors are displayed. It is used to understand what website visitors are looking and manage their engagement.

Where to find Visitors

The visitors section can be found under visitors in the main menu. By selecting a particular visitor, the details for the visitor can be observed, i.e. the information that the visitor has chosen to reveal by his or her browser and device settings.

It will also show the page path that was visited and possible conversations this visitor had before with the platform.

Sending manual nudges

A visitor can be nudged manually using the little nudge icon (pointing finger), see step 3 in the screenshot above. This will send a nudge to the user to interact with the platform.

Nudges can be managed in the content section.