Note: create

When information is collected by the bot it will be stored in the database of the system, either in the user object or in the conversation object. Data that is not necessarily a property of the conversation of the user can be collected and send as an internal Note. The created notes will be stored as part of the conversation but they can also be viewed in the studio in the Node section:

The Note object is also exposed in the DialoX API and can be used to integrate with any back office system. Add the node type Create: Note to your Flow in order to create a node.

The node consists of the following fields that can be managed in the side panel.

Property
Description

Title

The title of the note, will be visible in the Notes overview in the Inbox and Studio

Body

The contents of the note

Mark as done

By default Notes have the status "new", indicating they need to be processed. Enabling this, will set the status to "done".

Tags

Any tags to be attached to the note

Variables

After creating the note, the following variables will be available to you in the flow, containing the values of the note you just created:

  • Note ID

  • Note Title

  • Note Body

  • Note Status

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