Jira: Create ticket

There are several ways in which a bot can notify a human that an action needs to be taken, like creating a note or sending an email. When working with larger teams that use a ticketing system, the Jira: Create ticket node variant can integrate into their existing workflow by using your Atlassian Jira or Service Desk system to create a ticket

Make sure the skill Jira Integrations is installed in order to use this node.

The side panel for this node contains the following properties:

These fields map to your Jira fields as follows:

Property	Description	Explanation
Subject	Title of your ticket
Body	The contents of the ticket (description)
Type	The ticket type	This is dependent on the configuration of your Jira instance. make sure to provide a valid issue type (with matching capitalisation)

Resources

• Note: Create

• Send: Email

• Jira