# Jira: Create ticket

There are several ways in which a bot can notify a human that an action needs to be taken, like creating a [note](/studio/flows/nodes/note-create.md) or sending an [email](/studio/flows/nodes/send-email.md). When working with larger teams that use a ticketing system, the **Jira: Create ticket** node variant can integrate into their existing workflow by using your Atlassian Jira or Service Desk system to create a ticket

{% hint style="info" %}
Make sure the skill [Jira Integrations](/store/skills/integrations/jira.md) is installed in order to use this node.
{% endhint %}

<figure><img src="/files/QQGFFvFhhxTzP2dFYX22" alt=""><figcaption></figcaption></figure>

The side panel for this node contains the following properties:

<figure><img src="/files/xCgtzJH8L49hSyOXTwPD" alt=""><figcaption></figcaption></figure>

These fields map to your Jira fields as follows:

<figure><img src="/files/VMW48gkHKxG7OEIwNzt4" alt=""><figcaption></figcaption></figure>

| Property | Description                              | Explanation                                                                                                                          |
| -------- | ---------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------ |
| Subject  | Title of your ticket                     |                                                                                                                                      |
| Body     | The contents of the ticket (description) |                                                                                                                                      |
| Type     | The ticket type                          | This is dependent on the configuration of your Jira instance. make sure to provide a valid issue type (with matching capitalisation) |

## Resources

* [Note: Create](/studio/flows/nodes/note-create.md)
* [Send: Email](/studio/flows/nodes/send-email.md)
* [Jira](/store/skills/integrations/jira.md)


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