Ask: Number

To ask the user for a numeric piece of information

The Ask: Number node allows you to capture and query numbers for your customers. You can enter and/or indicate a maximum number of 20 digits by using the dropdown below maximum amount of digits.

ask number

Saving the answer to your query can be done by assigning the answer to a variable as showed in the screenshot above. Once the number is stored in a variable, it can be used in other nodes by typing the /

Node properties

Property	Description	Explanation
Question	The original question
Try again (1)	The repeat question when wrong input is provided	optional
Try again (2)	The repeat question when wrong input is provided	optional
Assign to	To assign the result to a variable in the conversation
Remember	To store the variable in the user object too
Record audio ☎	On phone channels there is an option to record the audio of the answer
Assign audio URL to	When record audio is toggled the URL to the audio file will be stored in this variable	Only displayed and mandatory when Record audio is toggled.
Maximum amount of digits	To limit the amount of digits accepted	Like 2 for numbers < 100 and 3 for numbers < 1000, etc.
DTMF only ☎	Accepts only DTMF on phone channels. Otherwise it will try to accept speech first before falling back to DTMF	Only applicable on phone channels.

Make sure to write your question and try again texts in such a way that they suit your settings for speech. So when you toggle the Speech first property to enabled, make sure you first question hints the user to speak out the number and only in the Try again text explain to use the DTMF keys and finish with the hash key, as depicted in the example screenshot above.