Ask: Number

To ask the user for a numeric piece of information

The Ask: Number node allows you to capture and query numbers. You can set a maximum length of 20 digits by using the dropdown labeled Maximum amount of digits.

Ask: Number

Saving the answer to your query can be done by assigning the answer to a variable as shown in the screenshot above. Once the number is stored in a variable, it can be used in other nodes.

Node properties

Property
Description
Explanation

Question

The original question

Try again (1)

The repeat question when wrong input is provided

optional

Try again (2)

The repeat question when wrong input is provided

optional

Assign to

To assign the result to a variable in the conversation

Remember

To also store the variable in the user object

Record audio ☎

On phone channels there is an option to record the audio of the answer

Assign audio URL to

If record audio is toggled, the URL to the audio file will be stored in this variable

Only displayed and mandatory when Record audio is toggled.

Maximum amount of digits

To limit the amount of digits accepted

Like 2 for numbers < 100 and 3 for numbers < 1000, etc.

DTMF only ☎

Accepts only DTMF on phone channels. Otherwise it will try to accept speech first before falling back to DTMF

Only applicable on phone channels.

Make sure to write your Question and Try again texts in such a way that they suit your settings for speech. If you toggle the Speech first property to enabled, make sure your first question hints the user to speak out the number, and only in the Try again text explain to use the DTMF keys and finish with the hash key, as depicted in the example screenshot above.

Resources

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