Send: Email
Using the Send: Email node, it is possible to send out emails as part of a Flow. Emails can be sent to either the user that is engaging with the Bot, or the business or owner of the Bot using a specified email address.
The node expects an email address to be configured in the email address field. If not provided, it will use user.email by default.
If "email address from variable" is selected as the destination, the email address will be fetched dynamically from the variable entered in the "email_variable" field: new_email in the below example.
Email attachments
Email attachments require three fields:
Caption: the name that will be given to the file when attached in the email
URL: the URL pointing to the file; the file must be publicly accessible
File type: should be one of 'image', 'audio', 'video', or 'file'.
Subject
The subject of the message
Variables can be embedded using #{ … }
Message
The message body
Variables can be embedded using #{ … }
Destination
Target destination
Define how the target email address is configured, either by providing an email address or selecting a variable which holds an email address
Email address
The recipient of the email
When this field is left blank, it will use the user's email address
Email variable
The variable in which the email address is to be found
The chosen variable should hold the email address to which to send the email to
CC
Carbon copy email addresses
use the Add cc button to add email addresses that should be used to send a carbon copy of the email.
Attachments
File attachments
Set the correct file type and url of the attachment
Changing the email template
Standard emails that are sent out by the platform use labels, which can be configured in the labels.yaml file. For this you need the developer role.
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