Send: email

The system is also capable of sending out emails as part of executing a Flow. The email can be send to either the user that is engaging with the bot as well as the business or owner of the bot using a specified email address.

The system will send the email to the current user when an email address is known.



The subject of the message

Variables can be embedded using #{ … }


The message body

Variables can be embedded using #{ … }


The recipient of the email

When this field is left blank it will use the user's email address


Carbon copy email addresses

use the Add cc button to add email addresses that should be used to send a carbon copy of the email.

Changing the email template

Standard emails that are send out by the platform are using labels that can be configured in the labels.yaml file. For this you need the developer role.

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