Send: email
The system is also capable of sending out emails as part of executing a Flow. The email can be send to either the user that is engaging with the bot as well as the business or owner of the bot using a specified email address.
The system will send the email to the current user when an email address is known.
By default the node expects an email address to be configured in the field Email address. If not provided, it will use user.email by default.
When the destination "email address from variable" is selected however, the email address will be fetched dynamically from the chosen variable. In the below example, it would be the variable new_email:
Email attachments
Email attachments need three fields:
Caption: the name that will be given to the file when attached in the email
URL: the URL pointing to the file, the file must be publicly accessible
File type: should be one of 'image', 'audio', 'video', or 'file'.
Subject
The subject of the message
Variables can be embedded using #{ … }
Message
The message body
Variables can be embedded using #{ … }
Destination
Target destionation
Define how the target email address is configured: either by providing an email address or selecting a variable which holds the email address
Email address
The recipient of the email
When this field is left blank it will use the` user's email address
Email variable
The variable in which the email address is to be found
The chosen variable should hold the email address to which to send the email to
CC
Carbon copy email addresses
use the Add cc button to add email addresses that should be used to send a carbon copy of the email.
Attachments
File attachments
Set the correct file type and url of the attachment
Changing the email template
Standard emails that are send out by the platform are using labels that can be configured in the labels.yaml file. For this you need the developer role.
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