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DialoX Manual
DialoX Manual
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        • Say
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        • Iterate
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        • Show: audio
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        • Control flow: branch
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        • Dial: number
        • Dial: smart
        • Send: note
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        • Escalate: default
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        • Perform: create jira ticket
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        • Plan
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      • Intents
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        • How to integrate Whatsapp
        • How to change my Whatsapp profile
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        • How to send Whatsapp template with documents
        • How to automate outbound Whatsapp
        • How to send Whatsapp template
        • How to use Commerce Catalog
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      • MS Teams
        • How to migrate new Version
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      • How to Publish
      • How to make 2FA Required
      • How to add additional columns to contactlist
      • Conversation retention time
      • How to help the bot pronounce phone numbers correctly
      • How to help the bot pronounce loose numbers correctly
    • Flow Topics
      • Skipping step based on language tag
      • Switching language using intent trigger
    • Meta
      • How to get Meta Business Suite Verification
      • How to connect Facebook page to Facebook Business Account
    • 360Dialog
      • How to give permission API access
      • How do I change my profile in 360Dialog
      • How to make 360dialog templates
      • How do I terminate my number in 360Dialog
    • Bubblescript
      • How to add a custom button
      • How to change the email template
    • Operator
      • Where are my CDRs?
      • Onboarding required
    • Google Tag Manager
    • Platform
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  • Node properties
  • Choices
  • Dialog triggers

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  1. Studio
  2. Flows
  3. Nodes

Ask: Choice

To ask the user to make a choice out of a list of choices

PreviousAsk: OpenNextAsk: Single

Last updated 2 months ago

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The user can be asked to make a choice using this node variant. The system will keep on repeating the question until a satisfied answer is provided, although the system will alternate the question based on the contents of the property Repeat text.

This renders the following dialog:

The example above shows both the original question as the repeat question for the purpose of this example. Normally it will first ask the original question and only when no input is received (on voice channels) or wrong input is given, the repeat text will be shown. On voice this means you have an opportunity to explain about the DTMF choices: press 1 for … and press 2 for …, because the provided options are always available as DTMF choices (represented by the number of their order).

Node properties

Property
Description
Explanation

Question

The original question

Try again (1)

The repeat question when wrong input is provided

optional

Try again (2)

An alternative repeat question when wrong input is provided

optional

Assign to

To assign the result to a variable in the conversation

Remember

To store the variable in the user object too

The variable name in the Assign to will be used to store the value in the user object.

Record audio ☎

On phone channels there is an option to record the audio

Assign audio URL to

When record audio is toggled the URL to the audio file will be stored in this variable

When record audio is toggled the URL to the audio file will be stored in this variable

Notice that only the choice label (see labelled links below) is stored in the assign to variable, not the exact text that was captured.

The exact text that was captured is stored in the variable {{assign to}}_text

Choices

Dialog triggers

This node will also set a user tag using the assign-to value. Don't forget to manually create this tag in the page.

Choices can be added by drawing lines from this node to other nodes. Every link is a choice option, also called Labelled links. See the chapter for more details

Special events can trigger another flow or set of nodes in your existing flow using the so called Dialog Triggers. See the chapter for more details.

Tags
Labelled links
Dialog triggers
Ask choice