Control flow: Branch

A Flow can branch into two or more paths in several ways. The nodes Ask: Choice and Iterate: Iterate use user input to choose the correct path. For branching options without direct user input, the Branch node variant can be used.

There are no specific properties for this node variant (except for the default advanced node properties). The behaviour of the branch is defined by its links.

The system will determine which link to follow by evaluating the corresponding conditions. You can click the link arrow to edit the details in the side panel.

The below example shows the link that is chosen when the conversation is executed within office hours, because it only evaluates true when the online tag is set.

Property	Description	Explanation
Condition	The condition that determines whether to execute or skip this node	See Conditions.
Tags	Tags to evaluate
Label	Label to show in the Flow	Just for design purposes

Resources

• Nodes

• Conditions

• Tags