Ask: selection
Last updated
Last updated
This node only works on web capable chat channels. It requires the Chat Flows skill to be installed.
There is a smarter way to ask the user to make a choice when you are using a web interface, and that is the Ask: selection node. This node has the following benefits in regards to a normal Ask: choice.
Allows for multiple choices
Doesn't require a link for every choice; the choices can be added within the node instead which cleans up your Flow design
Allows for branching using labelled flow as a special choice, offered as last item
Allows for shuffling of the choices
A nice example is the multiple choice. See this example:
Notice that we are using the variable name given at assign but appended _text
to it when displaying in the say: "So you like #{dishes_text}". This node automatically adds a underscore text variable to include a comma separated version of the answer. Otherwise the answer will just concatenate all the choices in one string.
The node offers the following configuration settings:
The choices can be configured with a tag that will be set when chosen and a possible value:
The Add alternative button can be used when the user is allowed to specify a different answer when none of the choices apply. Any of the choices selected will automatically be disabled when selecting the alternative option. Optionally an additional question can be asked so the user can specify their alternative answer.
This will result in the following dialog:
Property | Description | Explanation |
---|---|---|
Question
The question
Assign to
To assign the result to a variable in the conversation
There will also be a '_text' variable created that will contain all the answers given comma separated.
Remember
To store the variable in the user object too
The variable name in the Assign to will be used to store the value in the user object.
Caption
The text to show as caption of the choices
This is prefilled with "Please select"
Required
Toggle when this step cannot be skipped
A close button (cross icon) is normally displayed in the right upper corner of the choices list. With toggled this button will not be visible.
Randomize
Toggle to randomize the choices
This excludes the optional labelled links
Multiple choice
Toggle to allow multiple choices
Choices
The choices that can be picked
See paragraph about choices below
Alternative
An alternative final choice that will disable the rest of the choices once picked and allow for custom user input.
For instance when asking for option A, B or C or Other whereas the choice for Other will invite the user to provide an open answer, see paragraph about alternative below.