Canned responses

Some messages are quite generic for your business and can be re-used for more conversations. These messages can be added to the Canned Responses list so next time they are needed they can be "auto completed".

Manage canned responses

Click on the canned responses icon in the input bar when you joined a conversation.

Now a popup appears in which you can change, remove or add canned responses. When you click Save the canned responses are stored in the database, ready to be used.

Use a canned response

Now you can start to type a sentence in the input bar. When the system finds a matching canned response it will offer it for selection.