# Survey Extension

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Read this if you have Smart Apps in use that have been ordered before 21 october 2024. New Smart Apps documentation can be found within the [Marketplace](/store/marketplace-apps.md).
{% endhint %}

The Survey Extension allows you to ask a list of questions and route them through different outputs, such as a note or an email. The allowed channel on which the Survey Extension can be used is the[ Smart IVR](/store/legacy-apps/smart-ivr-2.0.md). Once you have installed the correct template you can fill in the following fields.

<figure><img src="/files/Ks1TDcE1nbprYMRKxEJK" alt=""><figcaption></figcaption></figure>

<table><thead><tr><th width="172">Field</th><th>Explanation </th><th data-hidden></th></tr></thead><tbody><tr><td>Openings text</td><td>Welcome your customer with a simple text. Make sure that you explain the customer to use a hash sign at the end of each question to progress the survey.</td><td></td></tr><tr><td>Questions</td><td>Fill in your survey accoringly. If you want to add more questions click on the '+ Add question' button.</td><td></td></tr><tr><td>Closing text</td><td>Close your survey with a closing text.</td><td></td></tr></tbody></table>

Once you have completed all the input fields, the next step is to configure your specific output. This could be a note but also an email. In the screenshot below you can see how you can define your output in settings.

<figure><img src="/files/6yZeZVRYYwSAoMsjUGeu" alt=""><figcaption></figcaption></figure>

1. Go to Settings.
2. Click on Survey email settings.
3. Specify your customers email domain (leave open to create Note, which can be found in [Notes](/studio/flows/nodes.md)).
4. Fill in the email Subject.
5. Fill in the the Header.
6. Optionally set an email domain as a CC.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://manuals.dialox.ai/store/legacy-apps/survey-extension.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.