> For the complete documentation index, see [llms.txt](https://manuals.dialox.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://manuals.dialox.ai/store/legacy-apps/survey-extension.md).

# Survey Extension

{% hint style="info" %}
Read this if you have Smart Apps in use that have been ordered before 21 october 2024. New Smart Apps documentation can be found within the [Marketplace](/store/marketplace-apps.md).
{% endhint %}

The Survey Extension allows you to ask a list of questions and route them through different outputs, such as a note or an email. The allowed channel on which the Survey Extension can be used is the[ Smart IVR](/store/legacy-apps/smart-ivr-2.0.md). Once you have installed the correct template you can fill in the following fields.

<figure><img src="https://3356808761-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEBQHGJABNTj5ISSOTRxM%2Fuploads%2FAzPZUmnrClPpdQRFHbIO%2FScreenshot%202024-04-09%20at%2015.20.52.png?alt=media&amp;token=4e8f9814-ce65-4390-bd62-1d94c39ea086" alt=""><figcaption></figcaption></figure>

<table><thead><tr><th width="172">Field</th><th>Explanation </th><th data-hidden></th></tr></thead><tbody><tr><td>Openings text</td><td>Welcome your customer with a simple text. Make sure that you explain the customer to use a hash sign at the end of each question to progress the survey.</td><td></td></tr><tr><td>Questions</td><td>Fill in your survey accoringly. If you want to add more questions click on the '+ Add question' button.</td><td></td></tr><tr><td>Closing text</td><td>Close your survey with a closing text.</td><td></td></tr></tbody></table>

Once you have completed all the input fields, the next step is to configure your specific output. This could be a note but also an email. In the screenshot below you can see how you can define your output in settings.

<figure><img src="https://3356808761-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEBQHGJABNTj5ISSOTRxM%2Fuploads%2FaSC6dnuC4HvloMP6wM1N%2FScreenshot%202024-04-09%20at%2015.58.04.png?alt=media&amp;token=00ac7daf-c599-4dcd-9913-a08e80dc3d28" alt=""><figcaption></figcaption></figure>

1. Go to Settings.
2. Click on Survey email settings.
3. Specify your customers email domain (leave open to create Note, which can be found in [Notes](/studio/flows/nodes.md)).
4. Fill in the email Subject.
5. Fill in the the Header.
6. Optionally set an email domain as a CC.