Profile settings
Last updated
Last updated
The first page in your Profile is used for generic profile settings such as name, contact details and working hours.
Setting | Explanation |
---|---|
Profile picture
The profile picture is used to show in the Web Widget and in the menu bar of DialoX studio to indicate your presence.
Full name
Your name.
Alias
The name you want to show in the chat to customers (to hide your own name for privacy reasons).
Your email address, used for notifications by the platform.
Mobile phone number
Your phone number, used for testing voice apps.
Time zone
So the app knows how to interpret your office hours.
Office hours
Your personal working hours. The system will use this to determine your presence.