Profile settings

The first page in your Profile is used for generic profile settings such as name, contact details and working hours.

Setting	Explanation
Profile picture	The profile picture is used to show in the Web Widget and in the menu bar of DialoX studio to indicate your presence.
Full name	Your name.
Alias	The name you want to show in the chat to customers (to hide your own name for privacy reasons).
Email	Your email address, used for notifications by the platform.
Mobile phone number	Your phone number, used for testing voice bots.
Time zone	So the bot knows how to interpret your office hours.
Office hours	Your personal working hours. The system will use this to determine your presence.