Profile settings

The first page in your Profile is used for generic profile settings such as name, contact details and working hours.

Setting
Explanation

Profile picture

The profile picture is used to show in the Web Widget and in the menu bar of DialoX studio to indicate your presence.

Full name

Your name.

Alias

The name you want to show in the chat to customers (to hide your own name for privacy reasons).

Email

Your email address, used for notifications by the platform.

Mobile phone number

Your phone number, used for testing voice apps.

Time zone

So the app knows how to interpret your office hours.

Language

The language of the Inbox user interface. Note: It can only be selected in the Inbox environment and the language only applies to the Inbox.

Office hours

Your personal working hours. The system will use this to determine your presence.

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