Chat flows

The Chat flows skill introduces nodes that only apply to generic chat interfaces, like for instance asking an email address, showing an image or escalating to a human operator. These are functions that cannot be done over phone.

The following node types are introduced in this skill:

Content

The chat interface introduces a content page called Whatsapp optout to manage the default response provided when opting in or opting out of business initiated conversations on Whatsapp.

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