# Chat flows

The Chat flows skill introduces nodes that only apply to generic chat interfaces, like for instance asking an email address, showing an image or escalating to a human operator. These are functions that cannot be done over phone.

The following node types are introduced in this skill:

* [Escalate default](/studio/flows/nodes/escalate-default.md)
* [Escalate smart](/studio/flows/nodes/escalate-smart.md)
* [Ask email](/studio/flows/nodes/ask-email.md)
* [Show Whatsapp](/studio/flows/nodes/show-whatsapp-link.md)
* [Show Image](/studio/flows/nodes/show-image.md)
* [Show Video](/studio/flows/nodes/show-video.md)
* [Show File](/studio/flows/nodes/show-file.md)
* [Show Location](/studio/flows/nodes/show-location.md)

### Content

The chat interface introduces a content page called [Whatsapp optout](/studio/content/whatsapp-optout.md) to manage the default response provided when opting in or opting out of business initiated conversations on Whatsapp.


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