# Chat flows

The Chat flows skill introduces nodes that only apply to generic chat interfaces, like for instance asking an email address, showing an image or escalating to a human operator. These are functions that cannot be done over phone.

The following node types are introduced in this skill:

* [Escalate default](https://manuals.dialox.ai/studio/flows/nodes/escalate-default)
* [Escalate smart](https://manuals.dialox.ai/studio/flows/nodes/escalate-smart)
* [Ask email](https://manuals.dialox.ai/studio/flows/nodes/ask-email)
* [Show Whatsapp](https://manuals.dialox.ai/studio/flows/nodes/show-whatsapp-link)
* [Show Image](https://manuals.dialox.ai/studio/flows/nodes/show-image)
* [Show Video](https://manuals.dialox.ai/studio/flows/nodes/show-video)
* [Show File](https://manuals.dialox.ai/studio/flows/nodes/show-file)
* [Show Location](https://manuals.dialox.ai/studio/flows/nodes/show-location)

### Content

The chat interface introduces a content page called [Whatsapp optout](https://manuals.dialox.ai/studio/content/whatsapp-optout) to manage the default response provided when opting in or opting out of business initiated conversations on Whatsapp.