How to integrate Whatsapp

When your bot needs to be able to send Outbound Whatsapp messages, without handling inbound messages, it is enough to add a Whatsapp integration to your bot. This is effectively a copy of the Whatsapp credentials you registered in one of your other bots that has a Whatsapp channel configured.

Go to Integrations → 360 Dialog and click on the Configure button.

Now you can paste your Whatsapp credentials in the popup that opens and press the Save button. Now you can test your connection using the Test button.

You received your Whatsapp credentials while onboarding your Social Messaging Inbox bot (Channels → Whatsapp).

Last updated