How to help the bot pronounce loose numbers correctly
In some languages the bot can change a larger number for example a ticket or case number to a basic number. ( Ticket number 123 - Ticket number One hundred and twenty three) To make sure a larger number is pronounced correctly you can use Speechmarkdown.
In the flow you can add brackets to a number to make sure the bot interprets it as such.
![](https://manuals.dialox.ai/~gitbook/image?url=https%3A%2F%2F3356808761-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FEBQHGJABNTj5ISSOTRxM%252Fuploads%252F2QIQcaqtu4e0OPJRjcDe%252Fspeechmarkdown%2520number.jpg%3Falt%3Dmedia%26token%3Dcfa1e399-242f-4951-bc52-7ddba77c0646&width=768&dpr=4&quality=100&sign=25cff58f&sv=1)
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