# Close

Only when you are assigned to a conversation you are in a position to close it. The close button can be found on the right hand side in the bottom, next to the team chat button.

<figure><img src="https://3356808761-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEBQHGJABNTj5ISSOTRxM%2Fuploads%2FUdZp10jrK1FpPkRhbcNd%2Fimage.png?alt=media&#x26;token=49a84147-be3e-409d-bcfa-51832c0abf38" alt=""><figcaption></figcaption></figure>

When a conversation is closed, it will be moved from the Mine folder to the Closed folder so you can always look back and see its contents.

<figure><img src="https://3356808761-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEBQHGJABNTj5ISSOTRxM%2Fuploads%2FYhfbjGQgjAN4s1EPioGD%2FScreenshot%202024-02-01%20at%2015.31.37.png?alt=media&#x26;token=5c6520e9-fe48-4240-bed4-97d93bef016b" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
A closed conversation can never be reopened. The only way to reengage a contact is by starting a new conversation.
{% endhint %}